Cancellation policy

You may cancel your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail). The period begins after receipt of this instruction in text form, but not before conclusion of the contract and also not before fulfilment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 of the Introductory Act to the Civil Code (EGBGB) as well as our obligations pursuant to § 312g paragraph 1 sentence 1 of the Civil Code (BGB) in conjunction with Article 246 § 3 EGBGB. To meet the cancellation deadline, it is sufficient to send the cancellation in good time. The cancellation is to be sent to:

Hohner Conservatory Ltd
Hohnerstr. 4
78647 Trossingen
Phone: +49 7425 – 327015
E-Mail: info@hohner-konservatorium.de

Right of withdrawal

In the event of a valid cancellation, the benefits received by both parties are to be returned and, where applicable, any derived benefits (e.g. interest) surrendered. If you are unable to return the performance received as well as benefits (e.g. advantages of use) to us, or can only do so in part or in a deteriorated condition, you must compensate us for the value to that extent. This may result in you nonetheless having to fulfil your contractual payment obligations for the period up to the cancellation. Obligations to refund payments must be fulfilled within 30 days. The period begins for you when you dispatch your declaration of cancellation, and for us upon its receipt.

Special notes

Your right to cancel expires prematurely if the contract has been fully performed by both parties at your explicit request before you have exercised your right to cancel.